Bell Attendant – Al Marwa Rayhaan by Rotana Al Marwa Rayhaan by Rotana Rotana NEW

Job Summary:
The Bell Attendant is responsible for providing exceptional customer service by assisting guests with their luggage, providing information about the hotel facilities, and ensuring a smooth arrival and departure experience.

Job Responsibility:
– Greet guests upon arrival and assist with luggage transportation to their rooms
– Provide information about hotel facilities, services, and local attractions
– Maintain the appearance and cleanliness of the lobby and entrance area
– Assist guests with transportation arrangements, such as calling taxis or arranging for airport transfers
– Handle guest requests and complaints in a professional and timely manner
– Maintain a friendly and welcoming attitude at all times

Candidate Requirements:
– High school diploma or equivalent
– Previous experience in a customer service role is preferred
– Excellent communication and interpersonal skills
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously
– Strong attention to detail
– Physically able to lift and transport luggage
– Willingness to work in shifts, including evenings, weekends, and holidays

Tagged as: attendant, Customer Service, diploma, erp, hotel, ITI, management, Rotana, SMO

Source ⇲
Rotana Jobs