Job Requisition ID: 164923
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role
Ensure a seamless customer journey by offering an inspiring and rewarding customer experience with great quality for last mile services Journey. This includes in particular:
To support the market Service Fulfilment team by working with IT solutions (platform) for the market.
Carry out the tasks of capacity management to improve overall performance of last mile delivery of services for both stores and online orders by ensuring an up to date and accurate services capacities.
To contribute to the development of business and people and implement, assess standards, guidelines and policies within your area of expertise.
To build and retain a long-lasting relationship with new and existing customer and service providers by ensuring a positive shopping experience that creates trust in the brand.
Using Key Performance Indicator (KPI) to know areas for improvement, potential and to be shared to stores, service providers and other stakeholders.
What you will do
PERFORMANCE MANAGEMENT
PEOPLE
Financial
HEALTH AND SAFETY
BUSINESS PLANNING
Required skills to be successful
What equips you for the role
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
Tagged as: Al Futtaim, automotive, Dubai, healthcare, Ikea, ITI, labor, learn, management, manager, retail, ship, UAE
Source ⇲
Al Futtaim Private Company LLC - Custom Search locationMulti:(AE)
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