We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
Posted Date: | 2024-11-06 |
Job Location: | United Arab Emirates – Abu Dhabi |
Department: | Front Office |
Gender: | Female |
Tagged as: admin, Cashier, Front Desk Agent, hotel, ITI, promotion, Rotana
Source ⇲
Rotana Jobs
**Additional Information** **Job Number** 24148380 **Job Category** Management Development Programs/Interns **Location** Europe Office – London, Barnard’s Inn 86 Fetter Lane,...
Apply For This JobWe are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver...
Apply For This Job**Hotel:** North Charleston Residence Inn Night Auditor Full time **Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence**...
Apply For This Job**Additional Information** **Job Number** 24196052 **Job Category** Food and Beverage & Culinary **Location** Sheraton Brussels Airport Hotel, Brussels National Airport,...
Apply For This JobJob Requisition ID: 164406 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most...
Apply For This Job**Hotel:** Madison Marriott 1313 John Q Hammons Dr Middleton, WI 53562 Hotel Restaurant Bartender Part time **Atrium SPIRIT – where...
Apply For This Job