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Hotel:
Franklin Embassy Suites
820 Crescent Centre Drive
Franklin, TN 37067
Night Auditor
Full time
Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Job Pay Range: $16.50 – $19.00 an Hour (Based on Qualifications)
Join a team of passionate associates who are committed to Hilton and Embassy Suites Brand. We have multiple opportunities at all levels of our organization.
We provide full Health Insurance options including short term and long term disability. Vacation Plans include holidays, sick time, and vacation time off. 401k plan with a company match and most importantly a career with real emphasis on promoting our hard working talent from within.
A company that prides itself on transparency and communication, you will feel at home joining the Atrium Hospitality team from the moment you start on Day one.
Our hourly positions are a great way to learn the business inside and out, cross training within multiple departments and reward career opportunities for associates who look to take the next step in their career path.
Hotel is conveniently located in the suburbs of Nashville with less than 30-minute commute to and from the center of Downtown Nashville.
About Atrium Hospitality
Atrium Hospitality is now one of the largest hotel management companies in the United States and we’re still growing. As a result of our growth, we are always looking for great talent to join our organization.
As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Perseverance: We will be better today than we were yesterday.
Respect: We treat others the way we would like to be treated.
Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Service : We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible.
Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.
Profile:
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: Front Office Manager
Equipment: Uniform
Primary Purpose:
The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift.
Work Performed:
The Night Auditor will be tasked with the following duties, responsibilities, and assignments:
+ Maintainaccurate accounts of cash, checks, and credittransactions;
+ Provide accounting support to the hotel by ensuring all revenues are posted to the correct department,balance the guest ledger on a daily basis and complete all necessaryreports;
+ Handle confidential information, including guest records, with a high degree ofintegrity;
+ Address guest complaints, issues and/or requests in friendly and professional manner,taking initiative to resolve all issuesand ensuringthat all matters are resolved orescalated to the appropriaterepresentative;
+ Provide reportsto management about asset utilization and auditresults;,
+ Work proactively torecommend changes in operations and financialactivities;
+ Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeepingreport;
+ May be required to make management decisions in a manager’sabsence;
+ Effectively utilize excel, workbooks, and access to submit reports to corporate office asappropriate;
+ Follow all company and safety and security policies and procedures; report accidents,injuriesand unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets; and
+ Any and allother work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Six (6) months of Front Office experience in hotel environment.
Prior experience performing basic accounting duties
Required Education:
High School Diploma or equivalent
Preferred Licenses/ Certification:
Valid state driver’s license and adhere to all company guidelines regarding moving violations (if role involves operating company vehicle).
Required Technology:
Use computers and computer systems (including hardware and software) to enter data, or process information
Physical:
Able to stand and/or walk for duration of schedule shift
Other:
Able to read, write and communicate effectively in English
Flexible to working days, early mornings, evenings, nights, weekends and holidays
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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.
These benefits include:
+ Daily Pay
+ Significant Travel Discounts on Marriott and/or Hilton properties
+ 401k Plans
+ Medical Insurance
+ Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
_____________________________________________
_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._
_Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._
_Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales._ _Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación._
Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/
Atrium Hospitality is now one of the largest hotel management companies in the United States and we’re still growing. As a result of our growth, we are always looking for great talent to join our organization.
As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Service
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
Perseverance
We will be better today than we were yesterday.
Inclusion
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Respect
We treat others the way we would like to be treated.
Innovation
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
Teamwork
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them.
This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
Come grow with us!
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