Salary depends on location and experience level, happy to provide range up front
About the company
Discourse is a global company with a product that is 100% open source. Our team is 100 people and growing. We’re transforming the online community space. Our product powers a substantial segment of successful online communities, with >30,000 Discourse instances globally. We have thousands of paying customers, with a growing number of Fortune 500 companies on our list, alongside many leading players in the fast-growth technology, gaming and AI spaces.
We’re accepting applications from UTC-8 to UTC+2. Applicants in other timezones will not be considered (even if they are willing to adjust their working hours, we don’t think it’s healthy)
A Migrations Engineer on our team plays a vital role in helping our customers transition their forums and data smoothly to the Discourse platform. This position requires a blend of technical expertise (focused on development), project management skills, and excellent communication abilities.
Some days, you might be writing a custom migration script for an enterprise customer, handling complex data structures, and ensuring data integrity. On other days, you may be troubleshooting issues that arise during migrations, collaborating with customers to address their feedback, or enhancing our internal tools and documentation to improve the migration process.
At Discourse, we are primarily a hosting company, and the majority of your work will focus on migrations, supporting our customers throughout their transition to our platform, and assisting with customer-specific implementations.
Your responsibilities will include:
We’re looking for someone who:
Bonus points if you’ve:
At Discourse, the ability to communicate well in writing is paramount. We use our own software, Discourse, for most communication and most of your interaction with customers and team members will be in writing. In order to live these values, we look for folks who are:
If you are passionate about helping customers transition to a platform they love, enjoy solving complex technical challenges, and are eager to contribute to a collaborative team, we’d love to hear from you!
About our Pay & Benefits
We believe that high-quality benefits make our team more effective. We’ve been thoughtful about our benefits package which includes a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and much more!
Our Salary Framework is location and experience based and we’re happy to provide a range up front. We also give every employee a stake in the success of the business, regardless of seniority or role. All full-time employees are eligible to receive equity options in the company as part of our equity incentive program.
How to apply
Lastly, we believe in having a welcoming workplace where people with diverse backgrounds and cultures can create something great together. We encourage you to apply, even if you don’t meet every qualification! Apply by sending an intro to who you are and resume to jobs@discourse.org.
Tagged as: admin, Customer Service, Developer, Engineer, erp, Intern, ITI, labor, learn, management, skilled, SMO, technical, USA
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