Working within the Customer Support & Operations Team of ambitious InsurTech firm, this role responds to customer enquiries regarding quotations, new business, renewals and existing policies via telephone, email and live chat.
This role is home-based (must be UK) and includes a well-structured training program which is normally completed within the agent’s first few months. There will be a requirement for some of this training to be conducted in the Company’s office in Rainham, Essex (RM13 8EU). Training and development is regularly provided to ensure the best service to our amazing customers through routine audit checks and bespoke training sessions.
Applications will be reviewed in early January with training intakes starting from mid-February 2025.
Working hours are 8am – 4pm or 10am – 6pm (selected by the successful candidates).
Applicants must have experience in working remotely in a similar role.
Responsibilities include:
Requirements
This role will suit some who has/is:
Tagged as: admin, Customer Service, ITI, manager, Reach, ship
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