We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, wed like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities:
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data.
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms.
Provide information about our hotel, available rooms, rates and amenities.
Respond to clients complaints in a timely and professional manner.
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs.
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
Upsell additional facilities and services, when appropriate.
Maintain updated records of bookings and payments.
Requirements and skills:
Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
Understanding of how travel planning websites operate, like Booking and Trip Advisor.
Customer service attitude
Excellent communication and organizational skills.
Degree in hotel management is a plus
Interested Applicant Send Your CV by Email;
Tagged as: Customer Service, Front Desk Agent, hotel, housekeeping, ITI, management, reception, Receptionist
Source ⇲
Jobs – UAE Dubai Jobs, latest jobs, used cars, real estate
**Additional Information** **Job Number** 24212098 **Job Category** Finance & Accounting **Location** Sheraton Fiji Golf & Beach Resort, Denarau Island South,...
Apply For This Job**Additional Information** **Job Number** 24216097 **Job Category** Sales & Marketing **Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road,...
Apply For This Job**Additional Information** **Job Number** 24216379 **Job Category** Housekeeping & Laundry **Location** Navi Mumbai Marriott Hotel, D 264, TTC Estate, Navi...
Apply For This JobWe are currently looking for dynamic, and self-motivated Food & Beverage professionals who want to move their careers forward. As...
Apply For This Job**Additional Information** **Job Number** 24217735 **Job Category** Food and Beverage & Culinary **Location** Katra Marriott Resort & Spa, Kotli Bajalan,...
Apply For This Job**Additional Information** **Job Number** 25001644 **Job Category** Food and Beverage & Culinary **Location** Courtyard Sejong, 6 Dasom 3-ro, Sejong-si, Korea,...
Apply For This Job