Human Resources Business Partner full_time NEW

What do we need?

We are looking for a rockstar HRBP (Human Resources Business Partner) who will work as a trusted business partner to your assigned global business teams & lead on key HR administration tasks for the department. You will work closely with Senior Leaders, Managers, teams, and key stakeholders to help build the organisation, people capability and support on shaping & implementing effective people strategies within the organisation, working to build employee engagement, satisfaction and promote good HR practice and compliance. 

This position will support our Customer Operations team, therefore having experience as a HRBP supporting Professional Services or GTM teams will be highly advantageous 

This role will cover teams working in GMT & EST time zones predominantly 

In this role you will get to

• Engage with Heads of Department to offer thought and support on organizational and people related strategy and execution
• Understand and support organization design, capabilities, team structure, job/role design and levelling
• Work with the Total Rewards team to identify compensation frameworks and planning linking to annual review cycles and market data
• Workday management & administration of employee lifecycle including but not limited to onboarding, employee relations, transfers, leaves, exits
• Lead on the performance review cycles for assigned business groups, analysing the data to work and guide the business to effectively performance manage or develop employees
• Manage employee relations and staff wellness initiatives
• Participate in facilitation workshops including on topics such as performance, manager effectiveness and development
• Manage Jira service desk tickets
• Support our HR Operations team in people related audits and quarterly/year end reporting
• Policy review and iteration to ensure compliance 

We’re looking for people who have 7+ years’ experience within a similar HR role supporting teams/businesses with a global footprint and you will ideally hold a qualification (CPP, CIPD or similar) in Human Resources. As the HRBP you will demonstrate excellent interpersonal and relationship building skills, a high degree of accuracy and razor sharp attention to detail

The key skills we are looking for

• Supporting on Implementing initiatives and process across global teams 
• Navigating sensitive employee relations
• Managing performance management 
• Leading Manager coaching on employment matters
• In depth knowledge of UK, EMEA & US employment laws 
• Using HR systems – Workday is an advantage
• Reporting & Data Analysis 
• Supporting in change management, process setting and implementation
• Ability to influence and gain buy in from leaders & peers of all level 
• Stakeholder communication & negotiation to reach beneficial outcomes

You may also have 

• Understanding of Professional Services or GTM teams
• Jira Service Management 
• Understanding of US Health plans 
• Confluence (creating and updating pages)  
• Google Doc/Sheets