Account Manager full_time NEW

100% Remote Work

This role will serve as the day-to-day subject matter expert (SME) for Jump’s prestigious clients, focusing on building strong relationships, delivering strategic recommendations, and driving process improvements to ensure outstanding service and performance. As the client’s primary point of contact, you’ll provide actionable insights, ensure flawless execution, and collaborate across teams to exceed expectations.

This role combines project management and relationship-building to drive client satisfaction, retention, and growth. Working closely with our creative and paid media teams, you’ll oversee the end-to-end process of creating compelling and engaging campaigns that deliver results. Exceptional communication, proactive problem-solving, and a commitment to long-term client success will be critical to your success.

Responsibilities:

• Act as the primary point of contact for the client, building strong, trusted relationships through outstanding communication and service.
• Set clear expectations with clients and internal teams, ensuring alignment at every stage of the project.
• Build effective relationships across multiple stakeholders while addressing ad-hoc client requests promptly.
• Support the execution team’s strategy and development of paid media campaigns across platforms including Google (AdWords & YouTube), Bing, Meta, LinkedIn, and more.
• Guide the team using a data-driven approach to design marketing strategies that align with client goals and business objectives.
• Analyze performance data to provide actionable insights and recommendations for improvement.
• Leverage real-time data dashboards and reporting tools to communicate campaign performance and future strategies to the client.
• Establish benchmarks, monitor metrics, and continuously optimize campaigns to improve KPIs like cost per click and conversion rates.
• Lead efforts to streamline processes and introduce innovative solutions that enhance client experiences and campaign results.
• Maintain up-to-date knowledge of industry best practices, ad network updates, and beta opportunities to keep clients ahead of the curve.
• Test and iterate on campaigns quarterly to identify new opportunities and optimize results.
• Partner with internal teams to execute compelling creative and ensure seamless campaign delivery.
• Work within client budgets while maintaining a focus on achieving measurable results.
• Train, mentor, and collaborate with your team to ensure excellence at every stage.

Requirements

• 5+ years of experience in account management, with a strong focus on performance marketing and creative marketing.

• Proven track record of scaling campaigns and improving KPIs.
• Experience using audience insights, messaging testing and experiments to drive leads
• Strong analytical skills with the ability to synthesize data into clear action plans.
• Exceptional communication and interpersonal skills to build trust and alignment with clients and teams.
• Experience hiring, training, and fostering collaboration within high-performing teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of higher education marketing is a plus.

Benefits

Our Mission

We strive to empower outstanding people to exceed our client’s expectations by providing them with the best resources, merit-based incentives and tools to transform data into actionable insights. Join us on our purpose to provide scalable, strategic and indispensable value to our clients.

About Jump 450

Jump 450, an Omnicom Media Group Agency, is based in New York City but employs experts throughout the world. We are a high-growth digital performance marketing agency that has seen rapid growth of over 150% over the past four year and doubled our staff. Jump’s exceptional culture, employee development approach, team engagement, perks, and benefits were just part of the reason publications like Fast Company Magazine, Inc Magazine, Agency Spotter’sTop 30 Agencies 2021 and Ad Age Best Places to Work chose to highlight Jump. We are also an Inc 5000 Company and have a >90% team member retention for professional reasons.

Jump 450 is the highest paying performance marketing agency in America. Our lucrative employee compensation model is perhaps one of our most compelling features–one that incentivizes our team to drive meaningful returns for our clients. Jump offers uncapped compensation for employees by sharing ~40% of top-line revenues with the team each and every month. On average our sales, media buying, and creative teams make 400% higher than the average for their roles in the US.

This work environment has created a triangle of alignment between company management, our employees, and our clients. We only hire experts, then provide additional learning and development so that our clients are receiving only the highest quality of output from real professionals. Among Jump’s six core values are problem solving, ownership, execution, thought leadership, innovation, and collaboration. Our culture encourages team members to take calculated risks, actively look for innovation and creativity, and seek out ideas from all layers within the organization.

In addition to our beautiful New York office space (Brookfield Place), employees are encouraged to work from their home or wherever they feel most comfortable. They can choose to work from the office, their home, or at the coffee shop.

Additional benefits include:

• Medical, Prescription, Dental, & Vision Insurance Benefits
• Life and Accident Insurance Plans
• Short and Long Term Disability Plans
• Employee Assistance Programs
• Family Forming Plans
• Cigna Secure Travel
• Health Savings Account (HDS)
• Health Care Flexible Spending Account (FSA)
• Limited Purpose FSA
• Dependent Care FSA
• Access to MetLife Legal Plan Services
• 401k Match Plans
• Commuter Transportation Benefits
• Access to Virtual Health Services such as Telaheath, 2nd.md and Headspace
• Paid Holidays
• Flexible / Numerous PTO Days
• Volunteer Days
• Free Company Lunches
• Half-Day Fridays All Year (Not Just in the Summer!)
• New MacBook Pros and Additional Monitor on Your First Day
• Communal Meeting Rooms and Standing Workstations are Available in our NY Office
• Company Events & Happy Hours
• 10 Week Paid Parental Leave
• Tuition Reimbursement Of Up To $5,000

Our Mission

We strive to empower outstanding people to exceed our client’s expectations by providing them with the best resources, merit-based incentives and tools to transform data into actionable insights. Join us on our purpose to provide scalable, strategic and indispensable value to our clients.

About Jump 450

Jump 450, headquartered in New York City, employs top talent globally. Best known for driving exceptional performance outcomes, we’ve scaled numerous companies, and turboscaled 13+ DTC brands from

The record:

1. Acquired by Omnicom (NYSE: OMC) a couple years back
2. Known as the “unicorn maker” tag in PE / VC circles.
3. Driven some crazy numbers ($2bn+ revenue, 400M+ clicks, 40M+ users generated for clients)

Jump manages ~$350mm+ in annual digital media and orchestrates a differentiated agency offering with a focus on: world class creative production, rigorous technical media optimization, customer journey development and robust measurement / analytics–to drive down CAC & extend LTV.

Our standout culture, commitment to employee development, team engagement, and exceptional perks and benefits are some of the reasons why prestigious publications such as Fast Company Magazine, Inc Magazine, and Agency Spotter’s Top 30 Agencies 2021, along with Ad Age’s Best Places to Work, have featured Jump. Additionally, we are proud to be ranked #899 on the Inc 5000 list and maintain a team member retention rate of over 90% for professional reasons.

What We Offer:

• Competitive salary with performance-based bonuses.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and career growth.
• A creative and collaborative work environment where your ideas and contributions are valued.
• Additional benefits include
  • Life and Accident Insurance Plans
  • Short and Long Term Disability Plans
  • Employee Assistance Programs
  • Paid Parental Leave
  • Family Forming Plans
  • Cigna Secure Travel
  • Health Savings Account (HDS)
  • Health Care Flexible Spending Account (FSA)
  • Limited Purpose FSA
  • Dependent Care FSA
  • Access to MetLife Legal Plan Services
  • 401k Match Plans
  • Access to Virtual Health Services
  • Remote Working Flexibility
  • Half-Day Fridays
  • New MacBook Pros