Assistant Front Office Manager – Arjaan by Rotana Dubai Media City Arjaan by Rotana Dubai Media City Rotana

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Assistant Front Office Manager, you are responsible for assisting the Operations Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service. Your role will include key responsibilities such as:

• Monitor Front Office colleagues to ensure guests receive prompt, warm attention and personal recognition
• Inform other operating departments, notably Housekeeping, of all Front Office matters that concern them
• Establish and maintain effective colleague relations
• Assist the Operations Manager in colleague-related matters such as appraising and consulting
• Assist in the preparation of statistical, performance and forecast reports as necessary in order
to facilitate annual budget and strategic plan preparation and provide management with marketing information
• Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget

Tagged as: Assistant, Customer Service, Dubai, housekeeping, ITI, management, manager, marketing, Office Manager, Operations Manager, Rotana

Source ⇲
Rotana Jobs