(AUS-Mascot) Assistant Front Office Manager Full Time

**Additional Information** Full-Time Position

**Job Number** 24153829

**Job Category** Rooms & Guest Services Operations

**Location** Moxy Sydney Airport, 56 Baxter Road, Mascot, New South Wales, Australia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

Beware of the Moxy Crew – Moxy is all about creating cool, energetic, communal spaces with a “Crew” who helps guests have some fun. Being a Moxy Crew Member means more than just hooking guests up with extra towels. We’re looking for people who: Always think outside the box; Live in the now and know what’s next; and have high energy and a fearless do-it-yourself attitude. Our cool places need personalities, not staff. Join the Moxy Crew as a duty manager today!

Position Summary:

+ Assist the Front Office Manager with all aspects of departmental operations, making business decisions which will engage and inspire our guests

+ Manage day-to-day operations and ensure the quality and standards of the hotel are met

+ Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties

+ Plan and execute team building activities so associates feel part of the global tribe

+ Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met focusing on attention to detail

+ Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations – showcasing your inner creativity

+ Build and strengthen relationships with existing and new customers to enable future bookings

About You:

+ Experience with OPERA property management system or similar

+ Relevant experience in a similar managerial role

+ Working rights in Australia

+ Enthusiastic to escalate your career

+ Self-motivated, driven and energized in a fast-paced environment

+ Armed with smart solutions and a can-do attitude

Our Benefits:

+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

+ Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

+ Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend

+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Moxy Hotel’s is part of Marriott International’s Select Stays portfolio, which has committed to putting people first for 90+ years. Apply now!

Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.

Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We’re looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what’s next, and have high energy and a do-it-yourself attitude.

If you’re someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.

Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.

Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We’re looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what’s next, and have high energy and a do-it-yourself attitude.

If you’re someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.

Tagged as: Assistant, hotel, Intern, ITI, management, manager, Office Manager