A Customer Service Representative assists customers by addressing inquiries, resolving complaints, and providing information about products or services.
Responsibilities:
Respond to customer queries via phone, email, or chat.
Resolve issues and provide solutions to ensure customer satisfaction.
Keep records of customer interactions and follow up on pending requests.
Skills Required:
Excellent communication and problem-solving skills.
Patience and ability to handle challenging situations.
Proficiency in customer service software and multitasking.
Tagged as: Customer Service, Customer Service Representative, ITI [...]
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