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GOAL / Marketing / Other / Others / Others / Primary

Director, Client Partner full_time

Serves as primary point of contact for key clients, overseeing day-to-day needs, having a deep understanding of the client’s business, and serving as a trusted advisor and partner for clients across all activities included in the scope of work.
What you’ll do:
  • Acts as the voice of the client within our agency, ensuring all needs, details, goals, and business objectives are communicated to the entire team.
  • Builds and nurtures client relationships rooted in trust, building rapport with all client stakeholders, proactively addressing client needs and resolving challenges in a timely manner.
  • Oversees the delivery team managing individual channel activity for their clients, ensuring every deliverable ladders back to client objectives, and is delivered on time and with exceptional quality of work.
  • Reviews the holistic plan across channels, and makes recommendations to key client stakeholders surrounding how our initiatives across all channels are driving measurable impact to their business
  • Key leader for internal team members, mentoring, coaching, and providing frequent updates and feedback regarding how we need to engage and deliver for the clients.
  • Collaborates agency wide, leaning into new business, marketing, people teams, product development and others to ensure client needs are at the forefront and fully integrated into future agency initiatives.  
  • Cross sells additional services, leading ideation, content creation, and tapping into internal resources to help secure incremental revenue and client growth.
  • Demonstrates a strategic mindset and consistently thinks about how to further improve, expand and evolve client strategies
  • Continuously working to identify new opportunities for clients and leads the development of materials & presentations, leading the overarching story and presentation to the client.
  • Owns client presentations and deliverables, serving as the final set of eyes before delivering to clients.
  • Stays informed on industry trends, enabling more thoughtful recommendations and allowing for proactive discussions with clients, serving as their trusted advisor and thought leader.
  • Leads a team of direct reports, facilitating performance reviews and providing consistent coaching and feedback, supporting overall employee growth and identifying internal mobility opportunities.
    • What we’re looking for:
  • 8+ years of relevant experience
  • 4+ years people management experience
  • Extensive experience with brand and digital activations
  • Collaborative and dynamic disposition with strong interpersonal skills
  • Proven ability to be decisive and true in conviction; driven and logical thinker

    • Tagged as: Director, erp, Intern, ITI, labor, management, marketing, ship

    Source ⇲
    Remotive Remote Jobs RSS Feed

    Job Overview

    • Date Posted:
    • Expiration date: 01/02/2025
    • Location: USA
    • Job Title: Director, Client Partner
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