Food & Beverage – Host / Hostess – Amwaj Rotana – Jumeirah Beach Amwaj Rotana - Jumeirah Beach Rotana

Job Summary:
As a Food & Beverage Host/Hostess, you will be responsible for welcoming guests, seating them, and ensuring a smooth dining experience by providing excellent customer service.

Job Responsibility:
– Greet guests as they arrive at the restaurant and seat them according to their preferences and the seating chart
– Provide menus and assist guests with any questions or special requests
– Take reservations over the phone or in person and manage the seating plan efficiently
– Communicate with the kitchen and waitstaff to ensure smooth service and resolve any issues that may arise
– Monitor the dining area to ensure cleanliness and a pleasant atmosphere for guests

Candidate Requirements:
– Proven experience as a Host/Hostess or similar customer service role
– Excellent communication and interpersonal skills
– Ability to work in a fast-paced environment and handle stressful situations calmly
– Strong organizational skills and attention to detail
– Knowledge of restaurant operations and customer service best practices

Tagged as: Customer Service, Dubai, erp, food & beverage, Hostess, management, Rotana, SMO

Source ⇲
Rotana Jobs