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Customer Service / Hospitality / Hotel / Other / Retail / Training
(GBR-Hertfordshire) Leisure Operations Supervisor Full Time
Additional Information
Job Number 24213097
Job Category Spa
Location Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, England, United Kingdom, SG12 0SDVIEW ON MAP (https://www.google.com/maps?q=Hanbury%20Manor%20Marriott%20Hotel%20%26%20Country%20Club%2C%20Ware%2C%20Hertfordshire%2C%20England%2C%20United%20Kingdom%2C%20SG12%200SD)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Hanbury Manor, Marriott Hotel Country Club & Spa is set within 200 acres of Hertfordshire’s beautiful parkland, this historic Jacobean Country House Club & Spa is looking to add to its existing team of leisure professionals. As a Marriott Hotel & Country Club we offer our members and guests a superb setting to relax, rejuvenate or unwind. With a fantastic array of facilities our guests get exactly what they need, along with the exceptional customer service you would expect from a Marriott Country Club & Spa
This is an excellent opportunity for individuals looking to enhance or embark on a Leisure & Spa career within the luxury hotel sector. Marriott are renowned for its training and progression opportunities and invite candidates to apply with or without previous experience of Country Club operations, you must however be a passionate and dedicated team player that excels in customer service.
The role is multifunctional and requires a can do attitude to team and guest needs.
To be considered for this full time position you must:
+ Have previous experience of working and supervising a small team in the leisure and Spa sector
+ Previous experience of pool water & plant room management.
+ Ability and willingness to work shift patterns including weekends.
+ Flexible, reliable, and enjoy working as part of a team.
+ Passion to exceed expectation first time, on time, every time.
+ Excellent attention to detail.
+ Proactive approach to challenges.
+ Immaculate presentation standards in all that you do.
+ Excellent communication skills, both verbal and written with guests and colleagues at all levels.
The role of Leisure and Spa operations supervisor requires essential qualifications in lifeguarding, pool water management and first aid. Full training will be provided to the right candidate but previous experience is essential. Candidates working within Marriott must embrace and attend comprehensive training when required.
Staff must be eligible to work in the UK.
WHAT WE CAN OFFER YOU
+ £13.70 per hour
+ 20 days holiday (pro rata) including bank holidays increasing after each year of service
+ 50% discount on Food & Beverage
+ 30% discount on Golf & Spa retail products
+ Access to Leisure Club
+ Length of service rewards
+ Monthly/yearly recognition schemes
+ Training both internally and externally
+ Worldwide career opportunities within Marriott hotels
+ Discounted associate room rates for you & friends and family
+ Professional learning and development opportunities
+ Free meals on duty and free uniform
+ Free car parking
+ Christmas lunches, Summer BBQ’s and Easter celebrations
+ Play Golf for free and preferential rates for family & friends
+ Pension scheme
+ Cycle to work scheme
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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