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Learn more: jti.com
This job posting will remain open until the vacancy is filled.
Department: Order to Cash
Location: Taguig City, Philippines
Reports to: Global Supply Chain & Customer Service – Center Process Manager
Work Group Level: WG4
Employment/Contract Type: Permanent
Number of Openings: 1
Global Supply Chain and Customer Service Expert
The incumbent is responsible for handling operations under GBS scope of activities (finished/semi finished/raw materials) to supply to JTI markets & 3rd Party Partners in collaboration with our internal and external partners: service providers, factories, Markets and Global Logistics, Finance, R&D and any other functional partners as required. The incumbent’s operational workload may be reduced for the sake of the continuous improvement activities in a size needed by a particular business need. The incumbent supports the Customer Service and Supply Chain processes effectively and efficiently in SAP ECC, IBP and Transportation Modules and other to provide high quality operational support to the dedicated Markets & Customers ensuring an on-time, in full delivery, billing of all the products.
This position acts as a link between the factories, suppliers, customers and markets as well as the logistics partners in accordance to JTI policies and procedures. The incumbent acts as planned or ad hoc Team Lead’s back up taking care of Team work coordination and proper allocation of priorities. The incumbent participates in and takes ownership of projects on local and global level in order to generate a positive performance change. The incumbent is able to look critically at the process across the team to spot operational opportunities to generate lead time savings.
As a Global Supply Chain and Customer Service Expert, you will provide:
1.) Operations Support
2.) People Management
3.) Other task/s:
Requirements:
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.
Tagged as: cpm, Customer Service, Engineer, erp, Intern, ITI, labor, learn, management, manager, purchase, sales, SAP, ship, shipping
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