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Hotel / Prep / United Arab Emirates

Guest Service Agent – Emirati Talent – Centro Al Manhal Centro Al Manhal

We are currently looking for  dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Offer consistently professional, friendly, warm and engaging service
• Give a warm welcome and check in guests taking into account the established SOPs
• Check out of departing guest in accordance with the established standards
• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues
• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy
• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation
• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings


Job Details
Posted Date: 2025-04-09
Job Location: United Arab Emirates – Abu Dhabi
Department: Front Office
Monthly Salary: US $2,000
Joining Date: 2025-05-20

Preferred Candidate
Gender: Female
Nationality: United Arab Emirates
Degree: Diploma

Tagged as: diploma, hotel, housekeeping, ITI

Source ⇲
Rotana Jobs

Job Overview

  • Date Posted:
  • Expiration date: 10/05/2025
  • Location: Anywhere
  • Job Title: Guest Service Agent – Emirati Talent – Centro Al Manhal
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