We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping Order Taker you are responsible to handle all communication in and out of the Housekeeping Office to ensure a smooth running of the department and your role will include key responsibilities such as:
• Safe keep, record and collect all keys and papers held within the Housekeeping Office
• Ensure the sorting of all daily activity reports in the Housekeeping Office
• Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards
• Record all incoming calls, ensure all messages are disseminated and followed up accordingly
• Handle all issues pertaining to Lost & Found – receiving, recording, storage, claiming and clearing
• Update and maintain all housekeeping files
• Update and print out of the Opera system for the room discrepancy report by morning and afternoon and ensure to submit a copy to Accounts and Front Office
• Arrange baby-sitting for guests and prepare attendance sheets for the monthly payroll
• Keep and maintain the cleanliness and tidiness of the Housekeeping Office
• Clear all outdated reports on a monthly basis based on the hotel standard for record keeping
Posted Date: | 2024-11-01 |
Job Location: | United Arab Emirates – Dubai |
Department: | Housekeeping |
Gender: | Female |
Tagged as: Customer Service, Dubai, hotel, housekeeping, ITI, Rotana, SMO
Source ⇲
Rotana Jobs
**Additional Information** **Job Number** 24185404 **Job Category** Food and Beverage & Culinary **Location** AC Hotel Veracruz, Boulevard Adolfo Ruiz Cortines...
Apply For This Job**Hotel:** North Charleston Embassy Suites 5055 International Blvd N Charleston, SC 29418 Maintenance Supervisor Full time **Atrium SPIRIT – where...
Apply For This JobGraphite is a technology-enabled growth agency that helps fast-growing companies like Masterclass, Notion, and BetterUp unlock sustainable revenue through content...
Apply For This Job**Additional Information** Pay: $11.18/hour, plus tips **Job Number** 24196867 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton New...
Apply For This JobWe are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels...
Apply For This Job**Additional Information** **Job Number** 24199595 **Job Category** Finance & Accounting **Location** Renaissance Santo Domingo Jaragua Hotel & Casino, George Washington...
Apply For This Job