Intradiem’s intelligent automation solution for customer service teams is reinventing customer service for everyone.
Who We Are
Intradiem is a technology company on a mission to reinvent customer service through automation.
What We Do
We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year.
How We Work
We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems.
Our Culture
We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities.
Our Values
We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values:
The People Experience Coordinator will focus on creating a seamless and positive experience throughout the employee lifecycle, ensuring alignment with Intradiem’s values and culture. This role is crucial in supporting the People Team’s “Empower People, Enable Success” focus and enhancing overall employee satisfaction and retention. The People Experience Coordinator will collaborate regularly with the People Team as well as cross-functionally on processes such as onboarding, offboarding, employee experience initiatives, and more.
What this role will be doing:
Onboarding:
Offboarding:
Employee Lifecycle Changes:
Employee Experience Initiatives:
What this role needs to succeed:
Work Authorization:
Candidates for positions with Intradiem must be legally authorized to work in the United States. Verification of identity and employment eligibility will be required during onboarding.
Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Tagged as: admin, Customer Service, Customer Service Agent, erp, Intern, ITI, labor, learn, manager, promotion, ship, SMO, USA
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