Telephone Operator – Emirati Talent – Amwaj Rotana Jumeirah Beach Rotana

Job Summary:
We are seeking a skilled Telephone Operator to manage incoming and outgoing calls in a professional and efficient manner. The successful candidate will be responsible for directing calls, taking messages, and providing general information to callers.

Job Responsibility:
1. Answer and direct incoming calls to the appropriate department or individual.
2. Take accurate messages and ensure they are delivered promptly.
3. Provide information to callers in a courteous and professional manner.
4. Keep records of calls and assist with administrative tasks as needed.
5. Handle multiple phone lines and transfer calls efficiently.

Candidate Requirements:
1. Proven experience as a Telephone Operator or similar role.
2. Excellent communication and customer service skills.
3. Proficient in operating a multi-line phone system.
4. Strong organizational and time-management abilities.
5. Ability to remain calm and professional under pressure.

Job Summary:
We are looking for a Telephone Operator who is a UAE National to manage inbound and outbound calls in a professional and efficient manner.

Job Responsibility:
1. Answering incoming calls and directing them to the appropriate department or individual.
2. Making outbound calls as required, such as confirming appointments or following up on customer inquiries.
3. Providing information to callers and addressing any questions or concerns.
4. Maintaining accurate call logs and records of all telephone interactions.
5. Assisting with administrative tasks as needed.

Candidate Requirements:
1. UAE Nationality.
2. Excellent communication skills and phone etiquette.
3. Previous experience in a similar role is a plus.
4. Basic knowledge of Microsoft Office applications.
5. Ability to multitask and prioritize in a fast-paced environment.
6. Strong attention to detail and organizational skills.

Job Summary:
We are looking for a Telephone Operator with Emirati nationality to manage incoming and outgoing calls in a professional and efficient manner.

Job Responsibility:
– Answer incoming calls and direct them to the appropriate department or individual.
– Make outgoing calls for a variety of purposes, such as confirming appointments or relaying messages.
– Greet callers in a friendly and professional manner.
– Keep accurate records of calls and messages.
– Handle inquiries and provide basic information to callers.
– Follow communication scripts when handling different topics.

Candidate Requirements:
– Emirati national with good communication skills in Arabic and English.
– Proven experience in a similar role as a Telephone Operator or in customer service.
– Familiarity with telephone systems and office equipment.
– Excellent listening and communication skills.
– Strong organizational skills and attention to detail.
– Ability to work well under pressure and in a fast-paced environment.

Tagged as: admin, Customer Service, Dubai, ITI, management, Rotana, skilled, Telephone Operator, time management, UAE

Source ⇲
Rotana Jobs