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Hotel:
Long Beach Hilton
Senior Sales Manager
Full time
Starting Compensation
Expected Job Closing Date:
2024-11-04
Job Description
Pay: $25.93 – 38.90
Profile:
Telecommute: No
Bonus Eligible: Yes
Direct Reports: Yes
Reports To: Director, Sales & Events
Equipment: Laptop
Primary Purpose:
The primary purpose of the Senior Sales Manager is to secure a significant amount of group and meetings business from local, regional, and national corporations; associations; or other organizations. This position will also be responsible for generating the most productivity on the team. The Senior Sales Manager will customarily serve as an important liaison for the hotel in all important industry events, business functions, and community affairs to ensure a positive recognition of the hotel and company within the community.
Work Performed:
The Senior Sales Manager will be tasked with the following duties, responsibilities, and assignments:
+ Solicit, negotiate and generate contracted business from the property’s largest key account revenue generators by following the hotel business plan.
+ Represent their hotel at industry tradeshows, client events, and brand forums in key account base markets. Travel required.
+ Prospect for new business using a wide variety of methods including phone calls, sales system database, outside sales calls, attendance at community functions, internet prospecting, supplier partnerships, etc.
+ Customarily engage with primary third-party business representatives in local, regional, and national client events and business affairs to secure ideal business opportunities for the hotel.
+ Actively participate with industry organizations (MPI, PCMA, ASAE, etc.) locally/regionally and seek committee and/or board positions.
Will require a time commitment during regular business hours away from the property sales office.
+ Regularly engage key account clients and decision-makers outside of the sales office in presenting proposals, negotiating contracts, entertaining and building strong, long-lasting relationships to benefit the hotel business plan.
+ Employ revenue management techniques and strategies to recommend corporate rate proposals.
+ Respond to all Requests for Proposals in a timely manner and ensure that a prospective client receives the best possible offer to secure additional business for the hotel.
+ Develop, implement, and constantly modify sales action plans.
+ Manage and maintain an accurate and up-to-date contact management system.
+ Negotiate and close contracts that meet the hotel’s business plan objectives. Desired arrival, departure and volume patterns must be met.
+ Internally communicate client requirements, thereby ensuring all information is accurate between client and hotel staff.
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Over five years of large group selling experience in a full-service hotel with successful results.
Prior sales goal responsibility of no less than $2.0 million.
Preferred Prior Experience:
Selling large group in the existing market.
Required Education:
High School Diploma or Equivalent
Preferred Education:
Bachelor’s Degree in Sales & Marketing, Business, or a related field OR commensurate experience.
Preferred Licenses/ Certification:
CMP
Required Technology:
Either Delphi.fdc or Marriott CI/TY
Travel:
As needed. Perhaps 25% of time.
Competencies:
(53) DRIVE FOR RESULTS
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
(37) NEGOTIATING
Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships, can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
(15) CUSTOMER FOCUS
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.
These benefits include:
+ Daily Pay
+ Significant Travel Discounts on Marriott and/or Hilton properties
+ 401k Plans
+ Medical Insurance
+ Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._
_Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._
_Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales._ _Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación._
Atrium complies with the County of Los Angeles Fair Chance Ordinance, which can be found here: https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf
Qualified applications with arrest or conviction records will be considered for employment in accordance with both the FCO and the California Fair Chance Act (FCA). Job offers will be conditioned on a criminal background check.
Material job duties for which Atrium believes a criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment include the following:
Ability to interact with guests (especially minors), co-workers, and the public.
Ability to maintain integrity of hotel, guest, and co-worker property.
Ability to preserve a violence-free workplace.
Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/ (http://https//atriumhospitality.com/privacy-policy/)
Atrium Hospitality is now one of the largest hotel management companies in the United States and we’re still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Service
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
Perseverance
We will be better today than we were yesterday.
Inclusion
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Respect
We treat others the way we would like to be treated.
Innovation
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
Teamwork
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities.
We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality.
The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
Come grow with us!
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