Log In
Sign Up
Design / Education / GOAL / Hospitality / Other / Others / Others / Prep / Quality Assurance
(USA-NC-Charlotte) PM Club Lounge Attendant – The Westin Charlotte – $21/hr Full Time NEW
Additional Information
Job Number 24200884
Job Category Food and Beverage & Culinary
Location The Westin Charlotte, 601 S College St, Charlotte, North Carolina, United States, 28202VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Charlotte%2C%20601%20S%20College%20St%2C%20Charlotte%2C%20North%20Carolina%2C%20United%20States%2C%2028202)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
Greet and seat guests. Monitor club for seating availability, service, safety and well-being of guests. Serve food and alcoholic beverages to guests and strive to build a memorable experience. Look at new beverage trends, local offerings and guests’ evolving needs.
Answer questions about menu selection. Communicate with kitchen on orders and product availability. Record transactions in Micros system at the time of order. Maintain cleanliness and condition of bar, bar unit, tables, and other tools.
Prepare and serve beverages at guests’ request. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed.
Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook.
Complete designated cashier reports and resolve discrepancies. Follow property control audit standards.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, verify uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift.
Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life.
We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
Source ⇲
Jobs