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Hotel:
Columbus Airport Marriott
1375 N Cassady Ave
Columbus, OH 43219
Sales Manager
Full time
Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Salary:
At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.
We are looking for a highly engaging and motivated individual with experience in driving sales for hotels or resorts to join our team as a Sales Manager. This role is a key position that will be responsible proactively soliciting room revenue and increasing production of existing special corporate/preferred accounts.
Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery.
Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.
The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.
How this role helps us to live our six values:
Service:
+ You will engage with guests to ensure their stay is going well
+ Prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfaction
+ Coordinate all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc
+ You will navigate clients through the sales process including qualifying, negotiating, closing and detailing group and/or catering leads
Perseverance:
+ You will develop your knowledge and skills continuously to learn new and effective sales techniques
+ You will develop and nurture long-term relationships with clients to become a key advisor to them for booking meetings and events
Inclusion:
+ You will be committed to the equitable treatment of all associates
Respect:
+ You will value everyone’s contribution to the team, and we will value your contribution as a key part of our success
Innovation:
+ You will be creative in how you solicit, negotiate, and confirm new and repeat business
+ You will develop and complete monthly SMART plan documenting measurable goals and action plans to ensure access
Teamwork:
+ You will work as a team to accomplish the goal of resort/hotel
+ You will help maintain a file and trace system to ensure all sales call activity is defined, traced, and updated in an organized manner
+ You will be open to any and all other work as needed to help accomplish the goal of the hotel/resort
What do we look for in someone to be successful in this role?
+ 1-2 years of experience in Event Services, Banquet, Hotel Sales, Marketing or equivalent education and experience
+ High School Diploma or Equivalent or 2+ years of college or 2+ years in a sales& marketing, front office, or other supervisory position
+ Proficient in Microsoft Office
+ Experience with Delphi, FDC, and/or Marriott CI/TY
+ Excellent written and oral communication skills
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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
+ Daily Pay
+ Significant Travel Discounts on Marriott and/or Hilton properties
+ 401k Plans
+ Medical Insurance
+ Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
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_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
This may differ in other locations due to cost of labor considerations._
_Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._
_Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales._ _Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación._
Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/
Atrium Hospitality is now one of the largest hotel management companies in the United States and we’re still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Service
We deliver the best guest experience possible.
We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
Perseverance
We will be better today than we were yesterday.
Inclusion
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Respect
We treat others the way we would like to be treated.
Innovation
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
Teamwork
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves.
We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
Come grow with us!
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